At Digilux Link Portal, we strive to provide the best products/services to our customers. However, if you are not completely satisfied with your purchase, we’re here to help.
Returns
- You have [number of days, e.g., 30] calendar days to return an item from the date you received it.
- To be eligible for a return, your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging.
- Your item needs to have the receipt or proof of purchase.
Refunds
- Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
- If your return is approved, we will initiate a refund to your original method of payment.
- You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Shipping
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund.
Non-Returnable Items
Certain types of items cannot be returned, such as perishable goods (like food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products).
Exchanges
If you need to exchange an item for the same item, send us an email at Info@digiluxlinkportal.com and send your item to: 201 E3 Dubai Airport Freezone
License No/ 1375119.
Contact Us
If you have any questions on how to return your item to us, contact us at Info@digiluxlinkportal.com.